AR Invoice Shows Line_id For Freight Charge Line
(Doc ID 2115773.1)
Last updated on JANUARY 07, 2022
Applies to:Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
Create Order with 2 lines (one cancelled) > added an additional charge to the line > ship the line >AutoInvoice the shipped line > Now the generated AR invoice displays two lines:
1. First line for the shipped om line with correct interface information for order and line_id
2. Second line for the charge with incorrect interface information for order and line_id
The order line_id for second line is showing a line_id which does not exist in the related Sales Order (is is an applied freight charge).
You use this information for various reporting purposes but have now an invoice line which lines to nothing in OM over the OM line_id.
Why is this happening?
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In this Document