Work Item Details Fields Overlap (Doc ID 2115851.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Advanced Collections - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When viewing the Work Item Details, the following fields overlap in the work item details screen:

CUSTOM_WORK_FLOW
FULFIL_TEMP_ID


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Assign a strategy to a customer.
  2. Select any work item and click on Details. View the 4th field on the form and the title of the field is jumbled together. The 'Custom Work Flow' title is directly on top of the 'Template' title.

Cause

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