Repair Status Transitions Not Honoured In Tech Portal (Doc ID 2116059.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Depot Setup

ACTUAL BEHAVIOR
---------------
Repair Status Transitions not honored in Tech Portal


EXPECTED BEHAVIOR
-----------------------
Repair Status Transitions should be honored in Tech Portal

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to apps
2. Open the Tech portal and search for a job, and open it
3. Click on the update status button on the top of page


Cause

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