Repair Purchase Order Summary Showing Multiplied ISO (Internal Sales Order) Line Quantity After Patch 21812940 (Doc ID 2116065.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After installing <Patch:21812940>, the Repair Purchase Order summary screen is showing the internal sales order (ISO) lines with a multiplied quantity when there are multiple defective parts. The quantity being displayed is multiplied by the number of defective part lines.

For example:
1) Repair PO1 for total qty 15 with 2 defective parts (qty 4, qty 11) is showing ISO line qty as 2 times the real qty (qty 8, qty 22).
2) Repair PO2 for total qty 11 with 3 defective parts (qty8, qty2, qty1) is showing ISO line qty as 3 times the real qty (qty24, qty6, qty3)

EXPECTED BEHAVIOR
Expect that the total quantity should be reflecting the exact quantities and not be multiplied with some variables.

STEPS
1. Login to Oracle Apps.
2. R) Spares Management -> Spares Logistics -> Search Repair Purchase Orders Details
Query for a PO that was created with multiple items. Find that the history displays details of the lines with a multiplied quantity when there are multiple defective parts. The quantity being displayed is multiplied by the number of defective part lines.

This is incorrect, it should display the exact quantities.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms