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Retry Activities in Error Skips WF Activities When Multiple Instances of the Same Exist. (Doc ID 2116392.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for relevance on 19-JUL-2018 ***

Symptoms

Customer has customized line workflow which has some repeating workflow activities in flow (the custom activities have same name and are repeated in workflow).
If the activity results into an Error and is tried by running "Retry Activities in Error', it does not take this first instance of this activity that is in error,
but probably the last one.  So the WF skips a lot of steps in the flow and also leaving the first instance of the activity in error.
Expected is that "Retry Activities in Error" should retry that activity which is in error and if cleared should then move to the next activity.

The retry action should properly identify the instance of the Activity that needs to be retried and not select by name.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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