MFS - Sync Error 'CSM_CONTR_HEADERS Has No Column Named Row' (Doc ID 2116479.1)

Last updated on MARCH 31, 2016

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to sync some users receive an error

Error
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Error reported: could not prepare statement (1 table CSM_CONTR_HEADERS has no column named ROW)

Steps To Reproduce
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The issue can be reproduced at will with the following steps:
1. Log into MFS MP client (iOS version using Mobile layout)
2. Click on Sync button
3. Initiate a sync
4. Receive an alert that there were sync errors. Dismiss this error.
5. Within the Sync screen click on the History button in the top right corner.
6. View errors

Cause

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