Receipt Work Bench And Receipt Summary Work Bench Are Opening At The Same Time (Doc ID 2116506.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Receipt work Bench and Receipt Summary work Bench are opening at the same time.

When we navigate to AR application.

Click Batches -> Receipt. we noticed 2 forms opening. One is receipt and second is receipt summary on top of it.

 

EXPECTED BEHAVIOR
-----------------------
Just Receipt Batches should be open


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign a Default folder to the Folder Set RECEIPTS_BATCHES:
  System Administrator > Applications > Administer Folder
  Select 'Default folder assignments by responsibility'
  Responsibility =Receivables Manager
  Click on Find
  Create a record:
  Folder Set = RECEIPTS_BATCHES
  Folder = 'Receipt Batches Summary Basic'
  Save
  
2. Receivables Manager > Receipts > Batches

3. Both forms open: Receipt Batches Summary and Receipt Batches in the back

Cause

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