After R12 Upgrade Profile "Knowledge Default Statement Content Type" Does Not Work (Doc ID 2116556.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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After R12 upgrade profile "Knowledge:Default Statement Content Type" does not default as the value in the Content Type field


EXPECTED BEHAVIOR
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Expect the profile option value set to default

STEPS
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The issue can be reproduced at will with the following steps:

  1. (R) Knowledge Base System Administrator, Vision Operations
  2. (N) Knowledge Management > Knowledge
  3. Query Solution
  4. Content Type for Statement Detail doesn't default

Cause

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