Error in Service Contracts Search while Searching with Serial Number: JBO-25058: Definition MultiBidYn of type Attribute not found in SimpleHeaderInstVO1

(Doc ID 2116655.1)

Last updated on MARCH 22, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Search Related

Service Contracts- Contract Search page going into error
After entering search parameter , hit go button and it goes into error

You have encountered an unexpected error. Please contact the System Administrator for assistance.

The issue can be reproduced at will with the following steps:
Service Contract Search page:
Enter a serial number
Hit go button
Error appears

The issue has the following business impact:
Users are not able to view warranties for serials


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms