Error in Service Contracts Search while Searching with Serial Number: JBO-25058: Definition MultiBidYn of type Attribute not found in SimpleHeaderInstVO1 (Doc ID 2116655.1)

Last updated on MARCH 22, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Search Related

Service Contracts- Contract Search page going into error
After entering search parameter , hit go button and it goes into error

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
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The issue can be reproduced at will with the following steps:
Service Contract Search page:
Enter a serial number
Hit go button
Error appears

BUSINESS IMPACT
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The issue has the following business impact:
Users are not able to view warranties for serials

Cause

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