Unable to Select Product/Counter Created Under Different Master Organization in Usage Sub Line on Service Contract
(Doc ID 2117083.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3 version, Service Authoring
Unable to select a serial created under a different master organization under a usage line. The same serial is available to be added as service line under same contract.
The issue can be reproduced at will with the following steps:
1. Create contract
2. Add usage line
3. Try to select the serial for the counter. Not available
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