Attaching a File from Isupport does not Create a Note in Service Request Form (Doc ID 2117087.1)

Last updated on MARCH 17, 2016

Applies to:

Oracle iSupport - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

This is caused by code bug as explained in

BUG:22721520 - ATTACHING A FILE FROM ISUPPORT DOES NOT CREATE A NOTE IN TELESERVICE
 

Solution

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