OSP Schemes BAND4 Entitlement Error Was Encountered When Processing Element Type (Doc ID 2117462.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, UK Absences OSP/OMP

When attempting to run payroll to process OSP Absence, the following error occurs.

Error was encountered when processing assignment YYYYYYY
Error was encountered when processing Element Type ABC
Error ORA-01403: no data found has occurred in table pay_input_values_f at location XXX
Cause: an oracle error has occurred. The failure was reported on table pay_input_values_f at location XXX with the error text ORA-01403: no data found


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. UK HRMS Manager
2. Fastpath > Absence > Enter and enroll absence
3. Fastpath > Run Quickpay
4. Error


Cause

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