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Delivery Detail Status Staged / Pick Confirmed but Sales Order Already Closed (Doc ID 2117490.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
A delivery detail line shows status as 'Staged/Pick Confirmed(Y=Staged)', while its corresponding Sales Order line has been shipped and closed.

Expected Behavior
After Ship Confirm the status of delivery detail line should be 'Shipped(C=Shipped)'.

Steps to Reproduce
The issue cannot be reproduced.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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