Getting Error "java.sql.SQLException" When Trying to Open Email In Oracle Email Centre (Doc ID 2117491.1)

Last updated on MARCH 30, 2016

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Message Component

When trying to open an email in Email Center with a 2MB attachment the following error is displayed

ERROR
-----------------------
java.sql.SQLException: ORA-12899: value too large for column "IEM"."IEM_MSG_PARTS"."PART_NAME" (actual: 85, maximum: 80)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Email Center Agent Console
(N) Home > Inbox
Open email message with 2MB attachment



Cause

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