My Oracle Support Banner

Service Request Data Purge Fails With ORA-06502 and character to number conversion error (Doc ID 2117667.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Service Request Data Purge fails.

Error:

ORACLE error 6502 in FDPSTP
Cause: FDPSTP failed due to ORA-06502: PL/SQL: numeric or value error: character to number Conversion error
ORA-06512: at line 1
The SQL statement being executed at the time of the error was: SELECT R.Conc_Login_Id, R.Reque"

Steps:

(R) Service
(N) View > Requests

 - Execute concurrent request: Service Request Data Purge
 - Enter concurrent request parameters
 - Request completes with error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.