Is It Possible To Use the Customer Support Specialist Responsibility to Create Sevice Request for Employees? (Doc ID 2117676.1)

Last updated on MARCH 17, 2016

Applies to:

Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Is it possible to use Customer Support Specialist Responsibility to create Service Request for Employees also instead of using the Service Desk Responsibility?
 

Solution

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