Req, PO, Receipt Information Not Displayed In EAM Work Order Materials Section (Doc ID 2118191.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The Requisition, PO, Receipt info is not displayed in eAM WO Materials Section for Desc Based Items.

This is not happening in all the cases. Users reported few work orders where this information is missing. We are only aware of these work orders, however there might be few in the similar situation,


EXPECTED BEHAVIOR

EAM work orders should display Procurement information in Materials Tab.


STEPS

1. Responsibility: Maintenance Super User
2. Click on Work Orders tab
3. Query work order linked to REQ/PO
4. Purchase Details zone does not display any information (e.g., Requisition, Purchase Order, Received, Requisition Number, Requisition Status, Purchase Order, Purchase Order Status).


Cause

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