Using Ego_Item_Pub.Process_Item API Throws ORA-01422 Exception When Changing Item Phase And Status Of An Unapproved Pending Item

(Doc ID 2118261.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.


Find that trying to update item status, from 'Pending' to next phase and status, using ego_item_pub.process_item API, for an unapproved item, results in an error.



The issue can be reproduced at will with the following steps:
1. Create item which requires a new item request.
2. Create the new item request, which has workflow attached.
3. Currently the new item is unapproved.
4. Call API Ego_Item_Pub.Process_Item to update the lifecycle phase and status
5. Get the error message




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms