Attempting to View Sales Order Line Details in Order Information Portal Raises Error: Could Not Create Web Bean, Could Not find Item Metadata Item Name: (UnitOfMeasure); Region: (SALES_ORDER_PROCESS) (Doc ID 2118436.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to open Sales Order Line Details window within the Order Information Portal, the following error occurs:


ERROR
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"Could not create web bean, could not find item metadata Item Name: (UnitOfMeasure); Region: (SALES_ORDER_PROCESS)"


STEPS
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The issue can be reproduced at will with the following steps:
1. Order Information Super User
2. Order Status
3. Query Sales Order
4. Under the Lines section Click on the Details button.


Cause

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