NonConformance Number (NCR) Number Appears As Automatic In The Plan (Doc ID 2118569.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quality - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
Non-Conformance Results (NCR) number sequence numbers are not created

EXPECTED BEHAVIOR
NCR Sequence to be created

STEPS

The issue can be reproduced at will with the following steps after applying patch 22538648:R12.QA.B This patch resolves the performance issue with the Sequence generation in Quality:
1.  Responsibility = Quality
2.  Navigation =  Quality workbench-> Choose Organization and Quality Plan
3.  Collection Results Tab
4.  See the Child Plans
5.  Add a new result to one child plan with Log Nonconformance? = Yes. Finish and Save
6.  Add to the child plan of the child
7.  Complete data for, NCR number is automatic (there is no number).  Quality-> Collection Results->  View data for the recently entered plan, First column = Automatic.  It should have a 'real' NCR number

Changes

 Patch 22538648:R12.QA.B This patch resolves the performance issue with the Sequence generation in Quality was applied

Cause

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