NOT ABLE TO UN MATCH A DELIVERY/SALES ORDER AFTER WE HAVE DONE BACK-ORDER. (Doc ID 2118634.1)

Last updated on APRIL 13, 2016

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Excise - Procure to Pay Cycle

ACTUAL BEHAVIOR
---------------
Unmatch after Back order a delivery in Trading

customers are not able to un match a Delivery/Sales order after we have done back-order for that delivery/ sales order due to any reason.


EXPECTED BEHAVIOR
-----------------------

customers should able to un match a Delivery/Sales order after we have done back-order for that delivery/ sales order

STEPS
-----------------------
Steps to reproduce:

1) Create Receipt with Excise from PO or ISO e.g. Receipt number is 141.
2) The above will increase Qty in RG23D.
3) Create Sales Order with Adhoc Taxes
4) Pick release
5) Match the sales order with Receipt 141
6) Due to Any reason I am back ordering the sale order
7) Now at the time of un matching I am not getting sales order/Delivery.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do unmatch.

Cause

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