Contract Number Changes While Cascading Attributes (Doc ID 2118860.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After using the Cascade Attributes functionality and the Cascade Attributes form closes, a different contract is shown in the Service Contracts Authoring form.

EXPECTED BEHAVIOR
-----------------------
The contract being shown in the Service Contracts Authoring form should not change when using the Cascade Attributes functionality.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query for contract XXXX.
2. Go to lines tab.
3. Query for line.
4. Go to pricing and products tab at line level.
5. You will observe sub-lines for this.
6. Place cursor on subline.
7. Select Actions > Cascade Attributes on the menu.
8. Select some type of Attribute to Cascade.
9. Click Submit.
10. On the Transaction Log form click Apply or Cancel.
11. Observe that contract number changes from XXXX to ZZZZ.

Cause

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