Unable to Apply An Offer to a Deduction Claim (Doc ID 2118932.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

User receiving the following error when attempting to apply an offer code to a deduction:

"Offer earnings cannot be associated since this deduction lines have been updated. Please remove the deduction lines and update offer again.
The program could not update a claim line because the absolute value of summation of the Claim Currency Amount of the claim lines is not less than the absolute value of Amount Remaining of claim."

Cause

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