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Unable to import journal entries into General Ledger for Reverse Charge Service taxes (Doc ID 2119625.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Tax Setups - General

ACTUAL BEHAVIOR
---------------
Unable to Import journal entries into General Ledger when using Reverse Service taxes.
Here , when running the Journal Import ,no ERROR is observed.
But when messages as mentioned in the ERROR section are observed when India - Service tax processing concurrent is run.

EXPECTED BEHAVIOR
-----------------------
Expected to post the entries into General Ledger without any error or issues.

MESSAGE OBSERVED
-----------------------
Enter5 - Return Ref NotNull

STEPS
-----------------------
1.Issue is observed where raising an AP invoice with Service and Reverse Service taxes,
   validate the same.
2.Post accounting , run the India - Service tax processing.
3.Run the Journal import where there are no entries generated for the Reverse Service taxes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post the gl for reverse charge.

Cause

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