IB Error: The Quantity Should Be Equal To One For Serialized Instances. Please Check The Quantity Entered. (QUANTITY=0)
Last updated on MARCH 08, 2017
Applies to:Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to interface a WIP component return to IB, the following error occurs.
The Quantity should be equal to one for Serialized Instances. Please check the quantity entered. (QUANTITY=0)
The error happens when the following conditions met
1. The component item is serialized at Sales Order Issue
2. The component instance (child) is linked to a parent and the parent is shipped out already.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms