Returning Rebuild Number to Inventory Is Allowed Even for Serials with Status Resides in Stores

(Doc ID 2119774.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

When attempting to review Pending Transactions the following error occurs.

Serial number XXXXX for item YYYY already exists, Serial state "Resides in stores" disallows this transaction.


The issue can be reproduced at will with the following steps:
1. Review Pending Transactions form


Cause

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