12.2.5 Lease Center - Additional Information Tab Errors and Shows no Data

(Doc ID 2119813.1)

Last updated on APRIL 26, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

When attempting to view the Additional Information tab in the Lease Center
the following error occurs.

ERROR
-----------------------
Program Error: Unhandled exception in
OKLCSHDR_INTEGRATE.TAB_PAGE_HANDLER: ORA-06508: PL/SQL:
could not find program unit being called
, trg block: CONTRACT_DETAIL, cur block: CONTRACT_DETAIL,
trg ITEM: CONTRACT_DETAIL.TOTAL_RCVBL, cur ITEM:
CONTRACT_DETAIL.TOTAL_RCVBL


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query a contract in Lease center
2. Navigate to Additional Information tab and receive error.


Cause

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