iReceivables Error Page When Submitting for a Request Additional Customer Access (Doc ID 2119937.1)

Last updated on JULY 13, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trying to use Additional Customer Access and the following errors appear:

 oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20002: 3825: Error '-20001 - ORA-20001: ' encountered during execution of Rule function 'ARI_SELF_REGISTRATION_PKG.AddCustomerAccess' for event 'oracle.apps.ar.irec.addcustaccess' with key '3562'.
ORA-06512: at "APPS_APPLPREP.WF_EVENT", line 1181
ORA-06512: at "APPS_APPLPREP.ARI_SELF_REGISTRATION_PKG", line 2979
ORA-06512: at line 1


## Detail 0 ##
java.sql.SQLException: ORA-20002: 3825: Error '-20001 - ORA-20001: ' encountered during execution of Rule function 'ARI_SELF_REGISTRATION_PKG.AddCustomerAccess' for event 'oracle.apps.ar.irec.addcustaccess' with key '3562'.
ORA-06512: at "APPS_APPLPREP.WF_EVENT", line 1181
ORA-06512: at "APPS_APPLPREP.ARI_SELF_REGISTRATION_PKG", line 2979
ORA-06512: at line 1

Cause

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