MFS Laptop - Labor Line Times In Debrief Screen Do Not Match Times In Service Report Screen (Doc ID 2120368.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

The labor line start and end times in the debrief screen do not match the times shown in the Service Report screen

The times in both screens should be the same.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the MFS client
2. Select a task
3. Navigate to debrief labor line
4. Create labor line
5. Navigate to SR Report
6. Verify the timestamp displayed for Labor line
.
Timestamp displayed in SR report for labor line is not the same as it is mentioned in
Debrief labor line


Cause

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