OM - Schedule Orders Failed (Doc ID 2120417.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Order Management - Version 12.2.5 and later
Oracle Global Order Promising - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

12.2.5 in Production and Test


PROBLEM
-------------
After upgrade from 12.1.3 to 12.2.5 Schedule Orders program failed each time with ATP Processing Error.
Collect and Plan are now OK but orders can't be scheduled.
The error is also reproduced on Quick Sales Order form.

STEPS
--------
1. Order Management Responsibility
2. Sales Orders > Query Order in Entered status

Cause

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