Reversed Miscellaneous Receipt Out Of Balance Will Not Process To MRC General Ledger (Doc ID 2120458.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

 On : 11.5.10.2 version, Subledger Accounting Uptake for Receivables

ACTUAL BEHAVIOR
---------------
Attempting to reversed Miscellaneous Receipts to General Ledger,but unable to transfer to GL due to out of Balance.

EXPECTED BEHAVIOR
-----------------------
Reversed Miscellaneous Receipts can be transferred to GL

STEPS
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The issue can be reproduced at will with the following steps:
Responsibility: Receivables
Navigation: Receipts > Receipts
Query Receipt. Its status is Cleared.
Click 'Reverse' button to reverse the receipt, completed successfully.
Close the form.
 Run Create accounting program and transfer to GL, but unable to transfer to GL for reversed Miscellaneous receipt.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot transfer reversed Miscellaneous receipt to GL.

Cause

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