Tax Is Missing On Credit Note Coming From Contract Termination From OKS Module (Doc ID 2120693.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are facing the following scenario

1- Service Agreement Contract is fully invoiced with tax to Accounts Receivable
2- OKS invoice is not correct and you credit it and issue another one:


a-In AR module, take the OKS invoice, and ask for Actions > Credit > Credit Balance
b-In AR module, create a Manual transaction with correct data.

3-The customer asks for a partial cancellation of his contract. You terminate the relevant subline in OKS module  asking for a credit note.
4. The credit note is generated and imported to accounts receivable  with correct unit price and tax classification but WITHOUT tax amount.

 

Expectation is that tax should be credited back on the credit memo generated.

Cause

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