Error Returned In ASO_QUOTE_HEADERS_PVT.Create_quote and log shows "Please pass a value for Customer Id as Customer Type has been specified." (Doc ID 2120797.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle iStore - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Shopping Cart Related

Error returned in ASO_QUOTE_HEADERS_PVT.Create_quote.

When trying to add an item to the shopping cart, the following error is returned:


ERROR
-----------------------
Error returned in ASO_QUOTE_HEADERS_PVT.Create_quote.

 

PL/SQL LOG

-----------

25-MAR-2016 10:35:32 ASO ASO_TAX_INT : CALCULATE_TAX_WITH_GTT: AFTER LEGAL ENTITY API : MESSAGE DATA : Please pass a value for Customer Id as
Customer Type has been specified.

 

JAVA LOG

-----------

The java log for guest user shows
10:30:53:521 [RequestCtx.userIsComplete()] the current customer type is v

...


10:31:28:214 [ibeCCtdFSubSctI.jsp] Party_Id = null
10:31:28:214 [ibeCCtdFSubSctI.jsp] Cust_Account_Id = null
10:31:28:214 [ShopList.loadAll] Begin(partyID = null, custAcctID = null)
10:31:28:229 [ShopList.loadAll] OU:103;USER_ID:15318;RESP_ID:22372;APPL_ID:671

...

10:32:51:768 [ibeCScpAddItem] UNHANDLED EXCEPTION! errMsg = Error returned in ASO_QUOTE_HEADERS_PVT.Create_quote.

 

 

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore as the IBE_CUSTOMER responsibility
2. Choose the Add To Cart button for an item
3. Error is displayed to the user.

 

Cause

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