Accounting Status Partial Showing For Payment Error 0 (Doc ID 2120991.1)

Last updated on MARCH 27, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting Issues in AP

Accounting status Partial showing for payment
the payment cancelled event is not accounted. So it is shown as partially accounted.


ERROR
-----------------------
The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. void the check
2. cancel the payment
3. account the payment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the period.

Changes

 upgrade to 12.1.3

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms