"There is an error in order submission" error When Placing Order after Patching (Doc ID 2121233.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Quoting - Version 12.1.3 and later
Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On PROD: 12.1.3 version,

Unable to submit order, the following errors are seen,

ERROR
-----------------------
Error messages from Order Management
Error in Line: 1.0 :Item Validation Resulted in error(s).
There is an error in order submission.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Quoting HTML Resp
2. Open Quote
3. From Actions > Place Order


The same error(s) can be seen when placing an order from iStore

 

Changes

 Applied patches
   22248123 - ASO (NEED TO PASS ALL 3 VALUES FOR CALCULATE PRICE FLAG INCREATE_ORDER API)
   17412190 - ASO (CAN'T PUT NULL IN SERVICE START DATE IN THE QUOTE)

Cause

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