EBS Fusion Integration "You Have Encountered An Unexpected Error" Due to Incorrect Cloud URL (Doc ID 2121244.1)

Last updated on AUGUST 13, 2021

Applies to:

Symptoms

While trying to set Fusion Reporting Hub Cloud Services, the following error occurs:

ERROR
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

STEPS
The issue can be reproduced at will with the following steps:
1. Go to responsibility: General Ledger responsibility.
2. Navigate to Other > GL Fusion Cloud Register Page > Setup Fusion Accounting Hub Reporting Cloud Service Page 1 >
3. enter the Chart od Accounts, Top Revenue Account, Top Cost of Sales Account, Top Operating Expenses Account
4. Setup Fusion Accounting Hub Reporting Cloud Service: Advanced Options Page 2
5. Select the Ledger and Period to Initialize Balance Transfer
6. Click Apply
7. The error occurs

Changes

Cause

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