Field Service Technician Portal (FSTP)- Why Are Debrief Task Report And PDF Generated As Blank. (Doc ID 2121428.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

From the Field Service Technician Portal (FSTP)   why is the Debrief Task Report and PDF generated as blank pages?

1. Login to Field Service Technician Portal.
2. Query a Task -> Add some debrief lines and save.
3. Click 'Task Report', a new page is displayed with the blank Debrief details.
4. Click 'Generate PDF' button, it displays an entirely blank pdf page.

How to get the page generated successfully?
 

Solution

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