Telesales Scripting Is Slow
Last updated on MARCH 08, 2017
Applies to:Oracle Scripting - Version 12.2.4 and later
Information in this document applies to any platform.
In 12.2.4 using scripting feature in eBusiness center has performance issue. Opening and selecting
Steps to Reproduce
1.Navigate to “Universal Search Member” or Telesales Agent responsibility > Universal search >
2.Search for the existing Customer
3.On eBusiness Center screen, click on “Navigate To” and select “All Scripts”
4.On “Oracle Scripting” screen, provide “Script Name/Language” and click on “Start Scripting”
The scripting takes nearly 2 minutes to complete Progress and launch the next screen.
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