Telesales Scripting Is Slow (Doc ID 2121496.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Scripting - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In 12.2.4 using scripting feature in eBusiness center has performance issue. Opening and selecting

Steps to Reproduce
=================
1.Navigate to “Universal Search Member” or Telesales Agent responsibility > Universal search >
2.Search for the existing Customer
3.On eBusiness Center screen, click on “Navigate To” and select “All Scripts”
4.On “Oracle Scripting” screen, provide “Script Name/Language” and click on “Start Scripting”
The scripting takes nearly 2 minutes to complete Progress and launch the next screen.

Cause

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