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Getting An Error When Accessing ZA Payslip On Self-Service: JAVA.SQL.SQLEXCEPTION: ORA-06502 (Doc ID 2121523.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle HRMS (South African) - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


When attempting to open a payslip from Self-Service Employee, the following error occurs:

You have encountered an expected error. Please contact the System Administrator for assistance.

oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation.


Steps to reproduce

The issue can be reproduced with the following steps:

Apply the patches:

Use ZA HRMS Responsibility

1. Run Payroll
2. Pre-payments
3. Check the online payslips from Self-Service Responsibility.


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