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Lock Out Date Entered At The State Tax Level Prohibits Changes To Federal Level Forms In Self Service (Doc ID 2121654.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Payroll Self Service

ACTUAL BEHAVIOR
---------------
When the Lock Out Date is set on the employee's Tax Information form, the Federal W4 information can not be changed using self service.

EXPECTED BEHAVIOR
-----------------------
Since the Federal Tax Information can be changed through the professional forms, it is expected that this change should also be allowed through self service form

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Entered a lock out date into form PAYUSEET for an employee.
2. The employee accesses self service to change the federal W4 data
3. Receives an error stating that a lock out date has been added and not able to change the federal W4.
4. Why does a lock out date entered at the state level prohibit changes to the federal form?


Cause

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In this Document
Symptoms
Cause
Solution
References


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