Unexpected Error When Accessing iSupplier Portal as Internal User

(Doc ID 2121824.1)

Last updated on JANUARY 04, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

While opening the iSupplier Portal full access page, the following error occurs:

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.


The Exception Details page shows the following additional information:


oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:647)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.layout.OAFlowLayoutBean.processRequest(OAFlowLayoutBean.java:353)
...
## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:542)
at oracle.apps.fnd.framework.webui.OAPageContextImpl.putSessionValue(OAPageContextImpl.java:1480)
at oracle.apps.pos.isp.webui.PosHpageTopCO.processRequest(PosHpageTopCO.java:292)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on iSupplier Full Access responsibility from forms and see the error


Cause

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