My Oracle Support Banner

Field Service Notes Drop Down Only Shows Note Types Not Mapped To Any Source Object (Doc ID 2121828.1)

Last updated on FEBRUARY 29, 2020

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.


Problem Summary
CsfTaskPG>CacNotesCreateRN shows notes types not mapped to any source object

Expected Results

Expect in CsfTaskPG>CacNotesCreateRN to see only note types mapped to 'Task Manager', but instead only note types are displayed, which do not have any source object associated.
Note Types have been defined for the Service application.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.