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Field Service Notes Drop Down Only Shows Note Types Not Mapped To Any Source Object (Doc ID 2121828.1)

Last updated on FEBRUARY 29, 2020

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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CsfTaskPG>CacNotesCreateRN shows notes types not mapped to any source object

Expected Results
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Expect in CsfTaskPG>CacNotesCreateRN to see only note types mapped to 'Task Manager', but instead only note types are displayed, which do not have any source object associated.
Note Types have been defined for the Service application.

 

Cause

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In this Document
Symptoms
Cause
Solution


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