Unable to view preferences ORA-06502: PL/SQL: numeric or value error

(Doc ID 2121893.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Time and Labor - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, OTL Setup forms.

When attempting to view preference receive the following errors
the following error occurs.

 FRM-40735: WHEN-NEW-BLOCK-INSTANCE trigger raised unhandled exception ORA-06502
ORA-06502: PL/SQL: numeric or value error: NULL index table key value ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 3402 ORA-06512:

The issue can be reproduced at will with the following steps:
1. OTL developer >preferences >employee eligibility


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