My Oracle Support Banner

Filter Is Not Appearing On UWQ After Setup (Doc ID 2121917.1)

Last updated on JULY 09, 2019

Applies to:

Oracle Universal Work Queue - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Followed all setup for configuring the Filter but the filter is not showing up


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Open "Customer Support Super User" Responsibility
2- Open "Universal Work Queue" Function
3- Select "Tasks" Node
4- Select "Group Owned" Sub Filter
5- Cascade Window from Tool bar
6- No Filter is appeared as per to previous setup


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.