Filter Is Not Appearing On UWQ After Setup (Doc ID 2121917.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Universal Work Queue - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Setup Issues (Profile Options)

ACTUAL BEHAVIOR
---------------
Followed all setup for configuring the Filter but the filter is not showing up

EXPECTED BEHAVIOR
-----------------------
To show filter on UWQ

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Open "MV CSS Customer Support Super User" Responsibility
2- Open "Universal Work Queue" Function
3- Select "Tasks" Node
4- Select "Group Owned" Sub Filter
5- Cascade Window from Tool bar
6- No Filter is appeared as per to previous setup


Changes

 

Cause

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