Error 'APP-BEN-94600' When Enrolling in a Life Insurance Plan During Open (Doc ID 2122083.1)

Last updated on AUGUST 30, 2018

Applies to:

Symptoms

When attempting to enroll in Supplemental or Spouse life when an employee has declined this coverage previously, the following error occurs:

ERROR
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APP-BEN-94600: Default to assign pending certification rule has returned a NULL value. This error has occurred in the following package : &PROC
Context at time of error:
Person ID: 73375
Electable Choice ID: 11359436

STEPS
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The issue can be reproduced at will with the following steps:
1. Employee has Decline Supplemental Life.
2. Begin Open Enrollment LE.
3. Employee adds a coverage amount for Supplemental life (making a change to his elections).
4. Press commit and proceed.
Error occurs.

If the employee already has Supplemental Life and just changes coverage amount then there is no error/issue.

Cause

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