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Error 'APP-BEN-94600' When Enrolling in a Life Insurance Plan During Open (Doc ID 2122083.1)

Last updated on AUGUST 30, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

When attempting to enroll in Supplemental or Spouse life when an employee has declined this coverage previously, the following error occurs:

ERROR
-----------------------
APP-BEN-94600: Default to assign pending certification rule has returned a NULL value. This error has occurred in the following package : &PROC
Context at time of error:
Person ID: 73375
Electable Choice ID: 11359436

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee has Decline Supplemental Life.
2. Begin Open Enrollment LE.
3. Employee adds a coverage amount for Supplemental life (making a change to his elections).
4. Press commit and proceed.
Error occurs.

If the employee already has Supplemental Life and just changes coverage amount then there is no error/issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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