Performance issue with Service Tax Settlement Form (Doc ID 2122363.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India AP Localizations

ACTUAL BEHAVIOR  
---------------
Performance issue is observed when trying to query the Service Tax Settlement form.
As of now it is taking huge time to open and at times the session is getting hanged.


EXPECTED BEHAVIOR
-----------------------
As when trying to open the form it should be opening immediately.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to India Local Payables and when trying to access the
Service Tax Settlement forms,performance issue is observed.

BUSINESS IMPACT
-----------------------
Due to this issue they are unable to proceed further.

Cause

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