Customer Merge Completed With Error ORA-03113 (Doc ID 2122377.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Trading Community - Version 11.5.10 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to run Customer Merge the following error occurs.

ERROR
-----------------------
MSG-00100: Database error
MSG-00100: Oracle Error : ORA-03113: end-of-file on communication channel
ORA-01403: no data found
MSG-00100: Database error
MSG-00100: Oracle Error : User-Defined Exception
REP-0065: Virtual Memory System error.
ORA-24323: value not allowed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables Manager Responsibility
2. View->Request->Submit
3. Run Customer Merge Program

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms