New Deposit Payment Added Via EE SelfService Contains Incorrect Details (Doc ID 2122556.1)

Last updated on MARCH 31, 2016

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A user is experiencing an issue with adding a payment method via Employee Self Service.

Currently, they have a single payment method that deposits 100% of pay into checking. The user is attempting to add a second payment method to deposit a certain amount (e.g. $50) into savings. After making the changes and reviewing the details before submitting, the details show the deposit priority changes and it doesn't save new banking info. It populates with current info on file from existing bank on file so it is essentially not allowing to add second bank/save new info.

It is noticed that the Amount Type and Amount values of the existing payroll payment and the new payroll payment are incorrect.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate from Employee Self Service responsibility to 'Manage Payroll Payments'
2. Enter details for second payment method.
3. Review proposed details and see information is not correct


Cause

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