Item not found. Invalid item. Please re-enter. User-Defined Exception in Package INV_LOT_API_PUB Procedure insertLot Error encountered in the Core Inventory Inv_Lot_Api_Pub.InsertLot routine call from Install Base. (Doc ID 2122633.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Installed base Owner has not changed for serial which was shipped with sales order via the dutch org (NL) but
the serial number has not changed owner (owner has not changed to the customer in the Installed Base) and is still showing as in in inventory.


Following error is seen in csi_txn_errors table

ERROR
-----------------------
Item not found. Invalid item. Please re-enter. User-Defined Exception in Package INV_LOT_API_PUB Procedure insertLot Error encountered in the Core Inventory Inv_Lot_Api_Pub.InsertLot routine call from Install Base. (ERR_TEXT=Error returned from inv_lot_api_pub.InsertLot Procedure).


Changes

 

Cause

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