The IB Components Form Is Not Showing Linked Components. (Doc ID 2122883.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

ACTUAL BEHAVIOR
---------------
Customer applied patch 21027884:R12.CSI.B and tried to link components to assembly item using IB Component Install Form (CSIWIPCF.fmb).  They are not able to see linked components and not able to select components from WIP Components FORM.

EXPECTED BEHAVIOR
-----------------------
Should be able to link the assembly with components and see both linked and un-linked components.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Creation of Inventory Purchase order for components.
2.PO Receipt
3. Work order for hardware
4. WIP Assembly completion
5. Order line creation and shipment
6. Verify the order in IB.
7. Go to IB WIP Comp Install Form to link assembly with components.
8. No components can be seen after linking.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Not able to ship the item

Cause

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